Last updated: 1st September 2022
This Data Protection Policy applies to all personal data collected by the Teda Technology, Tdlabs Co, subdomain and Tdlabs MyCSP Mobile Apps (referred to herein as the 'MyCSP', 'us', 'we' or 'our'). Teda Technology Tdlabs present My Surveillance Programme (MyCSP), MyCSP provide end-to-end solutions services of RTK Antigen Self-Test monitoring result and its status.
Tdlabs Application (hereinafter referred to as 'App'), is an application developed to assist in managing the COVID-19 outbreaks in Malaysia. It allows you (hereinafter referred to as 'User') to perform a self-Test assessment, monitor their health status and share it with the Tdlabs Application to enable immediate actions in providing treatments if required.
Teda Technology respects the privacy of individuals with regards to their personal data ('Personal Data') and is committed to protecting the privacy of our customers and participants ('Users'). This policy serves to share how we process your personal data in accordance with the Malaysia Personal Data Protection Act 2010 ('ACT'). To Process means to collect, use, store, transfer, disclose, alter, correct, delete or destroy personal data. In accordance with the Malaysia Personal Data Protection Act 2010 ('PDPA') and the laws of Malaysia, this privacy policy describes how your Personal Information is collected and used and informs your choices with respect to your Personal Data. The following discloses our information gathering and dissemination practices.
This Policy applies to all personal data that you may provide to us and the personal data we hold about you. By interacting with us and submitting with your personal data or by accessing, using or viewing the applicable Tdlabs Apps or any of its services, functions or contents (including transmitting, caching or storing of any such personal data), you shall be deemed to have agreed and consent to each and all the terms, conditions, and notices in this Policy. If you do not agree, please cease use of the relevant website(s) and/or service(s) and DO NOT provide any personal data to us.
Tdlabs may from time to time update this Data Protection Policy to ensure that this Data Protection Policy is consistent with our future developments, industry trends, and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Protection Policy as updated from time to time on our websites, applications, and digital services. Please check back regularly for updated information on the handling of your Personal Data.
The purpose of this Data Protection Policy is to inform you of how Tdlabs manages Personal Data which is subject to personal data protection principles applicable to government agencies. Our Privacy Policy is designed to give you comprehensive understanding of the steps that we take to protect the personal information that you share with us and please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data and by providing your personal data to us, you are agreeing to the provisions of this Privacy Notice and the processing of your personal data as described in this Privacy Notice.
In this Data Protection Policy, 'Personal Data' refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
The app will not record user's Personal Data except with the permission and voluntarily provided by the user. Information collected are used for monitoring purposes in dealing with the COVID-19 pandemic. This information is not shared with other organizations for other purposes save and except specifically stated herein.
We may collect, hold, use and disclose your Personal Data to provide our services to you. In addition, we may also collect, hold, use and disclose your Personal Data for other reasons as provided further in this Privacy Policy. This app collects data with the consent of the user and is done voluntarily through, but not limited to, registration process, adding dependent information, answering health assessments, scan in at the cassette provided along with RTK Antigen Self-Test using a QR code scan and contacting app support via email or technical support form to comply with applicable laws, regulation and/or requirements from government agencies, regulatory bodies, statutory board or other relevant bodies in Malaysia. Your Personal Data that we collect, hold, use and disclose consists of the information described below.
Some of the Personal Data that we collect is sensitive in nature. This includes Personal Data pertaining to your race, national ID information, background information where legally permissible, health data, disability, marital status and biometric data, as applicable. We collect this information only with your consent and/or in strict compliance with applicable laws.
Our website and mobile or web-based applications may offer location-enabled services, such as Google Maps and Bing Maps to provide you the nearest health services including but not limited to Government Hospitals in compliance with to all Movement Control Order (MCO) rules and Standard Operating Procedures (SOP) issued under the Prevention and Control of Infectious Diseases Act 1988 and statistic of Covid-19 cases, in the relevant location as provided in the Site. If you use those mobile or web-based applications, they may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location. You are always asked if the geo- location service can be activated and you can also object to this geo-location service within the respective mobile or web-based application.
We would ask for the following permissions while using respective features in the app to give you a better experience and service :
We may process personal data from you as identified in this Privacy Notice, for one or more of the following purposes : -
Tdlabs will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed by Tdlabs, for the purposes listed above (where applicable), to the following entities or parties, whether they are located overseas or in Malaysia : -
Tdlabs will take reasonable efforts to protect Personal Data in our possession or our control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, we cannot completely guarantee the security of any Personal Data we may have collected from or about you, or that for example no harmful code will enter our websites, applications, and digital services (for example viruses, bugs, trojan horses, spyware or adware). You should be aware of the risks associated with using websites, applications, and digital services.
While we strive to protect your Personal Data, we cannot ensure the security of the information you transmit to us via the Internet, when you browse our websites, or use our applications and/or digital services, and the method of electronic storage. We urge you to take every precaution to protect your Personal Data when you are on the Internet, when you browse our websites, or use our applications and/or digital services. We recommend that you change your passwords often, use a combination of letters and numbers, and ensure that you use a secure browser.
If applicable, you undertake to keep your username and password secure and confidential and shall not disclose or permit it to be disclosed to any unauthorised person, and to inform us as soon as reasonably practicable if you know or suspect that someone else knows your username and password or believe the confidentiality of your username and password has been lost, stolen or compromised in any way or that actual or possible unauthorised transactions have taken place. We are not liable for any damages resulting from any security breaches, on unauthorised and/or fraudulent use of your username and password.
Security is our top priority, Tdlabs will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard the personal data.
We use the Personal Information you provide in connection with the Services and internal purposes, such as confirming and tracking your registration, or order, analysing tends and statistics, services and offers and providing you with information from and about the website, Mobile App on Google PlayStore & Apple Store, Teda Technology or related companies. If you do not wish to receive e-mailings, please let us know by: calling us at +603-8999 2552 or sending us an email:customer@tdlabs.co and Attention: Customer Service.
Personal Data collected by the App will be kept confidential in accordance with this Privacy Policy and any applicable laws which may take effect from time to time.
When you access certain pages on the website, Mobile App on Google PlayStore & Apple Store, subscribe for a Service, purchase products, or register for competitions or other services, you may be given the opportunity to receive information by post, e-mail, or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration or other process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word unsubscribe in the subject line, bye-mailing us at customer@tdlabs.co or telephoning us on the contact numbers provided.
This website may display content of, and provide links to, our advertising partners, content partners, third party social media and third party video websites. The practices on handling information and cookies by third parties are governed by the privacy statements of such other third party and you are expected to refer to their privacy statements.
We may amend this Privacy Notice from time to time and the updated version shall apply and supersede any and all previous versions, including, leaflets or hard copy versions. You are encouraged to check our website and re-visit this Privacy Notice periodically for our most upto-date Privacy Notice (as reflected by the date of the update set out below).
Where you are a registered user of this MyCSP App, subject to exercising your rights details of this policy, we retain Your Data for as long as you remain as active user of your account. Where there has not been any activity of your account for three years we will contact you to check you still wish to retain your account with us.
Where you decide to cancel or delete of your account or we do not hear further from you, your account will be de-activated and all Your Data will be delete. Where you have subscribe to receive any marketing correnspondence from us, we will keep your data for marketing purposes whilst your account remain active and for the period of time refer above. This is subject to exercing your rights to unsubscribe from receiving such correspondence at any time.
This Data Protection Policy, your browsing of our websites, and use of our applications and/or digital services shall be governed in all respects by the laws of Malaysia.
To help us improve our privacy policy and practice, please give us your feedback.
You may email us customer@tdlabs.co or write to us at the
Teda Technology, of [No.11-2, Jalan Jalil Jaya 3, Jalil Link, 57000, Bukit Jalil, Kuala Lumpur.].
Attention: Customer Service.
[Data Protection Privacy Policy & Security Statement updated [1st November, 2021]]
If you have any questions about this Privacy Policy, You can contact us:
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