Privacy Policy

Effective Date: 16 June 2025

App Name: TDLABS Pro

Developer: Teda Technology Sdn Bhd

1. Purpose

This Privacy Policy explains how Teda Technology Sdn Bhd ("we", "us", "our") collects, uses, and protects your information when you use the TDLABS Pro mobile application ("App"). By using the App, you agree to this policy.

2. Information We Collect

• Full name
• Gender
• Date of birth
• Mobile phone number
• Pulse readings and screening results from Teda Wellscan Pro
• Device information (IP address, OS version, device model)
• Optional: Email address and residential address

3. Purpose of Collection

• Provide Teda Wellscan Pro functionality and reports
• Improve system accuracy and performance
• Provide customer support and technical assistance
• Enable account features such as history and notifications

4. Data Security

We use encryption and secure storage to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

5. Guest Mode

Guest Mode data is not permanently stored and will be deleted after the session ends.

6. Data Sharing

We do not sell your data. Data is only shared:

• When required by law
• With your consent
• With trusted service providers under confidentiality agreements

7. Data Retention

We retain data only as long as necessary for service operation or legal requirements.

8. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data

9. Account & Data Deletion

You may request deletion of your account and associated data by contacting:

tedatechnology@gmail.com

We will process deletion requests within 7–14 business days. Some data may be retained if required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App or official website.

11. Contact Us

Teda Technology Sdn Bhd

📧 Email: tedatechnology@gmail.com

📞 Tel: +6014 671 7681